INCLUSION OF SECURITY IN TECHNOLOGY ACCEPTANCE MODEL IN DISCOVERING THE CORRELATION TOWARDS E-WALLET USAGE DURING THE COVID-19 PANDEMIC OUTBREAK

Nurul Liyana Hussin, Nurulhayah Muhamad, Irwan Shahrizzat Mohd Azmi

Abstract


The Industrial Revolution (IR 4.0) drives financial services and other industries to cope with financial innovation especially in technology used. Financial technology is a new phenomenon in the global financial services industry that has changed the landscape of social and economic development. There are few reasons of technology adoption includes risk. Thus, this study conducted to determine how related TAM Model includes security in e-wallet usage among community during Pandemic Covid-19 Outbreak. The survey was conducted in Kajang, Selangor by distribution set of questionnaires. The correlation analysis was used to test the hypothesis. Based on analysis, it can be concluded that perceived ease of use, perceived usefulness and security have significant relationship with e-wallet usage during Covid-19 pandemic. In conclusion, this pandemic gives huge advantage to industry to innovate their business model to cope with people needs and the changes.

Keywords: financial technology, e-wallet, security, TAM Model


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